Respondus LockDown Browser (& Monitor)

Taking a Quiz with Respondus LockDown Browser

Respondus LockDown Browser (LDB) is a program that may be required during quiz- and test-taking in Canvas.

Get started with the Respondus LockDown Browser

What is Respondus LockDown Browser?

How do I take a quiz with it?

Taking a Quiz with Respondus Monitor

In addition to LockDown browser, your instructor may require the use of Respondus Monitor. This is a proctoring program that will use your webcam while you are taking your quiz, to ensure academic integrity.

Want to see what it will look like? Here's a quick overview:

Taking an Exam with LockDown Browser + Respondus Monitor

Tips for Successful Quiz-Taking with Respondus Monitor:

Avoid looking around the room. If you need to look elsewhere to help you think, close your eyes.
Be sure to keep your face completely visible throughout the exam.
Remove airpods/headphones. They are not allowed.
Put your phone on silent and put it away in a drawer or in another room.
Tell your roommates or family members that you are going to be taking an exam and to please refrain from entering the room.
Be sure to do a proper environmental scan, including your desk or work area.
Do not cover your camera once you have completed the environmental scan.
Keep your desk/work area clear of other items during the exam.
Take your exam in a room with adequate lighting.
Carefully review your course syllabus and any other instructions provided by your instructor about test-taking requirements and expectations.
If something unusual happens during the exam, please alert your instructor.
If you do not have an adequate place to take your exam, you can come to the Academic Success Center on campus to take your exam.

FAQ

Got a question? Here are answers to the most common ones:

How do I install LockDown Browser on my computer?

/ Apple macOS & iPadOS and Microsoft Windows:

Google Chromebook:

Open a course in Canvas that has a quiz that requires the Respondus LockDown Browser and Monitor application. Press the Take the Quiz button. Follow the directions provided to download and install the extension. (Note: The Respondus LDB extension will already be installed on a Google Chromebook laptop that is on loan from the Coast Community College District.)

Where can I find LockDown Browser on my device after I install it?

Apple macOS:

Go to the Macintosh HD > Applications folder > and find the LockDown Browser.app.

Apple iPadOS:

Go to the Home screen and swipe to the right to find recently installed applications. Open the LockDown app. You can also swipe down on the Home screen to search for LockDown.

Google ChromeOS (Chromebook):

The Respondus LDB extension will be installed on the Chrome web browser. Go to a course in Canvas to Take a Quiz. The Respondus LDB will automatically launch when you start the quiz.

Microsoft Windows:

Look for a LockDown Browser icon on your desktop to open the application.

Can I take a quiz with LockDown Browser on Apple iPad devices?

Yes, but your instructor will need to enable the option to support Apple iPad devices for it to work. If you have any trouble opening a quiz through the LockDown Browser application on iPadOS you will need to contact your instructor to ask for it to be supported.

I don't have a device that is compatible with the LockDown Browser.

The Golden West College Student Equity and Achievement Program (SEAP) offers a Google Chromebook laptop loan service for students that do not have access to a personal computer. You can find more information about the service on the Chromebook Loan Program page. Please contact the Student Equity and Achievement Program at equity@gwc.cccd.edu if you have any questions about the service.

Need Help?

Respondus LockDown Browser and Monitor technical support is available through the software provider. Below are options available to receive assistance from Respondus Technical Support:

Respondus Technical Support - Submit a Ticket

You can submit a technical support ticket with Respondus to receive direct assistance with an issue. Typical response time is 24-hours.

Live Chat Help for Respondus Monitor

Students can use the Live Chat option while taking a quiz through the Respondus LockDown Browser application for technical assistance with errors that might occur with the web camera, microphone, or other features.

Respondus Support + Resources

You can find Respondus Knowledge Base articles, Product Updates, and the option to submit a ticket on this page.