How to Use This Information

Please do NOT link to this page from your courses.

This is provided as sample wording. You may copy and paste the text below into your classes.

Proctored Exams

There are 4 Unit Tests in this course, each Unit Test requires the Respondus Lockdown Browser, and the Webcam Monitor proctoring system. Students must download the free GWC Respondus Browser onto the computer they will be using to take their Unit Tests. Students must also have a webcam and audio on the computer used for the four unit tests.

Download the Browser

First students must download the Respondus Lockdown Browser, and it must be the GWC specific Lockdown Browser. There are different versions depending on your device

For a Windows based laptop/PC or a Mac be sure to download the correct version DOWNLOAD the GWC Respondus Lockdown Browser

For an iPad download the app, and tell it your school is 'Coast Community College District.' Go here for more information: Instructions for Respondus on an iPad

For a Chromebook you will need to download the app, and list 'Coast Community College District' as your school. Go here for more information: Respondus for Chromebooks.pdf

Any student that is struggling to get Respondus working on their personal device may check out a GWC Chromebook that already has Respondus installed. Here is the student form to request this: GWC Chromebook Loan Program

Launch the Browser

Once you've downloaded Respondus to your device, find the LockDown Browser on your desktop, on most devices it is a yellow and blue icon that looks like this:

When you launch the Lockdown Browser EVERYTHING must be CLOSED - including all other browsers like Firefox or Chrome.

Do not try to go to Canvas with another browser. Close everything, launch the LockDown Browser, and it will take you directly to the GWC Canvas to log in page.

First Login Access Code Needed

Canvas will not recognize your computer the first time you use the Respondus Browser, so it will ask for a one-time access code, you will need to be prepared a different device (such as your phone) to access the email you have provided and get that access code.

Be very sure to MOVE THE PHONE OUT OF REACH before you begin your exam, no books/notes/electronic devices may be within reach during a proctored test.

If you select 'remember this device' when you enter the access code you will only need to do this one time.

Taking a Proctored Test

Once you are logged in, select this class from your Canvas homepage, and then go find the exam that you need to take.

Be VERY sure to follow all of the Proctoring Requirements for an exam, failing to do these things will result in a penalty on that exam:

Proctored Exam Requirements

Additional Information

Respondus is just a temporary app which you must give permission to "lockdown" your computer, meaning that you can't open other windows, print, or do anything else while you are in the Respondus browser. A temporary app is only running while it is open, once you close it it is no longer running, and it makes no permanent changes to your system.

Review this brief Student Guide to Respondus for more information on how the test proctoring system works: Respondus Monitor Student Guide.pdf

Also watch this brief video for more on what to expect when taking a proctored test:

Why do we have to do this?

Identity Authentication is a Federal requirement for online courses, we MUST use Respondus so that this class is in compliance with Federal Department of Education regulations. Online classes are not in compliance (and may not transfer) if there is no proof that the student earning the credit is the person doing the coursework. Authentication Systems, such as Respondus, are being used by a growing number of colleges, in order to protect the value of your online courses, and your college degree.

Sound/microphone Required

Both video/webcam and sound are required for Respondus. Most computers already have a mic, if you are unsure you can test your system (as needed for proctored online tests) within Respondus.

To check your system outside of Respondus you can do a Webcam Test and a Sound Test at these two websites.

Problems?

There is LIVE CHAT HELP within Respondus, which is the best way to get help if you encounter any issues.

You may also use this Respondus Help Database and use the 'Search' bar at the top to find the solution to any issues.

If neither of those workyou may go to this Respondus Online Info and Tech Support to open a help ticket, they usually reply within 24 hours.