Panopto - Web Browser Security & Screen Recording

Allow Web Camera & Microphone Permission through the Web Browser

Modern web browsers will need to be granted permission to access your web camera, microphone, and screen recording features. This is done to add an extra layer of security. There are various ways to grant these permissions. The following web pages will have information on how you can make these changes using some of the most popular web browsers:

Microsoft Edge - Change website permissions

Change website permissions

Some sites will ask for permission to access your location or webcam or send you desktop notifications, among other things.

To see the permissions you've given to a site, select Show site information or inside the address bar.

To manage permissions for all sites, select Settings and more > Settings > Site permissions.

Source

Below is an example security prompt that will appear on the Mozilla Firefox web browser asking for permission to the web camera and microphone:

Mozilla Firefox web camera and microphone security prompt

Other Resource(s):

Panopto Guide - How to Unblock a Device on a Browser

Allow Screen Recording through Apple Security & Privacy

By default, Apple macOS limits access to screen recording features without explicit consent. You will need to grant your web browser permission to use the screen recording feature. This can be done using the following steps:

Press the Apple ( ) icon found on the left-hand side of the macOS menubar.
Select System Preferences from the drop-down menu.
Press Security & Privacy icon found on the second row of options.
Select the Privacy tab found near the top of the window.
Scroll through the left-hand options to find Screen Recording and select it.
Press the padlock icon (🔒) found on the bottom-left of the window to unlock the option to make changes. Enter your computer password to proceed.
Check the box next to your preferred web browser to grant it permission.

You might also see a macOS security prompt when you try to use the screen recording feature in Panopto. Press the Open System Preferences button to follow steps 3-7 from above.

macOS screen recording security prompt with Open System Preferences selected

You can view a demonstration of the steps above on the animated image below:

GIF animation of macOS System Preferences being updated.

Other Resource(s):

Panopto Guide - Why isn’t my screen being recorded on Mac when using Capture?

Still Need Help?

Contact Panopto Support for further assistance with enabling your web camera, microphone, or screen recording options on your personal computer.

Panopto Support Contact: support@panopto.com