Canvas Help for Faculty

Have a Canvas Question?

Find Answers Immediately

Get answers at any time of day or night.

🔎 Search for Answers

💬 Chat with Canvas Support 24/7

🐼 Canvas Success Center Video Tutorials

👩‍💻 CCCD Zoom Resources

🎬 CCCD Panopto Resources

🛠️ *New* CCCD Tools - Canvas Studio, CopyLeaks, DesignPlus QuickStart

Call our Canvas Help Desk

Speak with someone over the phone.

📞 714-895-8389

Monday through Friday, 8:00 AM to 5:00 PM

Pop into one of our Open Labs

Each week, our team hosts virtual Open Lab hours for Canvas Q&A on Tuesdays and Thursdays.

There's no need to RSVP - just click the link during the specified times to join the Zoom!

💻 Tuesdays - 10:00 AM - 12:00 PM

💻 Thursdays - 2:00 PM - 4:00 PM

Make a Virtual Appointment

For one-on-one assistance from the Online Instruction Team, please book your appointment 1-2 days in advance, using the schedule provided.

You can self-enroll to the Canvas course, and then select your date/time from the Calendar:

🤔 First time? Self-Enroll in the Virtual Office Hours Course (or ask our team to enroll you!)

🗓 Already enrolled? Schedule an Appointment

Submit a Question to our GWC Online Instruction Team

Want to get asynchronous help from the GWC Online Instruction Team?

Please be sure to include your course's CRN and any additional details (assignment name, student name, quiz title, etc.).

📧 Submit a Support Ticket to OnlineGWC

Password Resets, MyGWC, Email, Zoom, Etc.

District IT

We in Online Instruction support Canvas. Get the fastest service by contacting District IT directly when needed!

If you have questions about MyGWC, your username/password, your email, software applications, or Zoom, you'll want to seek help from District IT.

🔑 IT Service Desk